WARRANTY STATEMENT
PACE EDWARDS (hereinafter referred to as the MFG.) warrants each new Pace Edwards Bedlocker®, JackRabbit™, Full-Metal-JackRabbit™, and Roll-Top-Cover® retractable truck bed cover to the original owner as follows:
FOR A PERIOD OF THREE (3) YEARS FROM THE DATE THE UNIT IS DELIVERED TO THE FIRST PURCHASER OR PLACED INTO SERVICE AS A DEMONSTRATOR OR COMPANY UNIT:
- Delamination of the ArmorTek deck
- Separation of the Bedlocker/Full Metal deck panels
- Failure of the Continuous Tension Spring
- Failure of the Bedlocker drive system
- All lock assemblies
- All hardware and components
ITEMS NOT COVERED UNDER WARRANTY FOR ANY PERIOD OF TIME:
- Rips, tears, or discoloration of the ArmorTek deck material
- Seals and gaskets
- Water intrusion from any source
- Dealer and/or purchaser installed parts and accessories
CERTAIN CONDITIONS WILL VOID ALL WARRANTY.
These conditions include:
- Use for any purpose other than normal private use including rental and promotion
- Altering the retractable truck bed cover in any manner without written approval of the MFG
- Misuse, negligence or accident
- Installation of any part or accessory without written approval from the MFG
- Failure to register this warranty with the MFG within fourteen (14) days from date of delivery
CONDITIONS AND LIMITATIONS
This warranty is subject to certain conditions and limitations including, but not limited to, the following:
- Any part of a Pace Edwards retractable truck bed cover that is found to be defective under the terms of this warranty will be repaired or replaced using either new or reconditioned parts at the discretion of the MFG.
- In determining what constitutes a failure under the terms of this warranty the decision of the MFG shall be final.
- This warranty is extended to the original purchaser only and is not transferable to subsequent purchasers.
- The MFG does not accept any responsibility in connection with the installation of any of its products by its dealers or agents.
- The MFG does not undertake responsibility to any purchaser for warranty express or implied by any of its dealers, distributors or agents beyond that which is contained herein.
- Without regard to an alleged defect of its products the MFG under any circumstances does not assume responsibility for loss of time, inconvenience, revenue, or other consequential damage including, but not limited to, expenses for telephone, food, lodging, travel, loss or damage to the vehicle the products are installed on or loss or damage to personal property of the purchaser or user of the products.
- The MFG reserves the right to make changes in the design of, improvements to, or warranty of its products without imposing any obligation upon itself to provide the same for any products theretofore manufactured.
Some jurisdictions do not allow limitations on or exclusions to warranties, therefore some of the exclusions may not apply to you. This warranty affords you specific legal rights. You may have other legal rights that may vary from jurisdiction to jurisdiction.
CLAIM PROCEDURE
If a part fails, the purchaser should return to the selling dealer to determine if the failed part is covered under the terms of this warranty. If a Warranty Claim is necessary, the dealer will contact Pace Edwards to obtain A Return Goods Authorization. If it is impractical for the purchaser to return to the selling dealer, then the purchaser may contact the Pace Edwards Technical Assistance Help Desk at 1-800-338-3697 to determine warranty eligibility. In either event, it is the responsibility of the purchaser to obtain a Return Goods Authorization prior to returning the defective part to the MFG. The defective part, along with a copy of the original Bill of Sale and the Pace Edwards issued RGA #, must be returned PREPAID to Pace Edwards Co. 2400 Commercial Blvd. Centralia, WA 98531. After determining the validity of the warranty claim, PACE EDWARDS will ship a replacement part prepaid to the customer. Labor costs to replace defective parts are the responsibility of the purchaser.
If you need warranty assistance, please call 1-800-338-3697 and a Pace Edwards technical service rep will be happy to help you. Please have your model and serial numbers and your original sales receipt handy when you call. For written inquiries, please send a letter with the warranty requirements information (listed in the box above) to:
Pace Edwards Company
Warranty Claims Department
2400 Commercial Blvd.
Centralia WA 98531
Bedlocker Electric Care and Maintenance
After installation, if the cover is tight or hard to open and close, the shimming may need to be redone.
Drain tubes may become clogged over time and should be removed and cleaned. Periodically remove the top cover and clean out the canister.
To help keep the Bedlocker Electric retractable tonneau cover looking its best, we recommend washing it the same as caring for your truck finish. However due to the hammer texture, removal of wax can be difficult so you should not wax your cover.
Full-Metal JackRabbit™ Care and Maintenance
To assure quiet, smooth operation, apply a small amount of grease to the wear strips where the metal end of the panels and the wear strips meet. This initial application should be sufficient for a year or more. Regrease the wear strips if the cover begins squeaking during use.
It is important to open and close the cover regularly; the spring that operates the cover is self-lubricated and regular use assures that it stays in proper working condition.
After installation, if the cover is tight or hard to open and close, the shimming may need to be redone. Over a period of time, if the cover becomes difficult to move in or out (particularly on hot days), check that the side-to-side clearance on the Full-Metal JackRabbit is set at least 1/8” on each side.
Drain tubes may become clogged over time and should be removed and cleaned. Periodically remove the top cover and clean out the canister.
To help keep the Full-Metal JackRabbit retractable tonneau cover looking its best, we recommend washing it the same as caring for your truck finish. However due to the hammer texture, removal of wax can be difficult so you should not wax your cover.
JackRabbit™ Care and Maintenance
To assure quiet, smooth operation, apply a small amount of grease to the wear strips where the metal end of the panels and the wear strips meet. This initial application should be sufficient for a year or more. Regrease the wear strips if the cover begins squeaking during use.
It is important to open and close the cover regularly; the spring that operates the cover is self-lubricated and regular use assures that it stays in proper working condition.
After installation, if the cover is tight or hard to open and close, the shimming may need to be redone. Over a period of time, if the cover becomes difficult to move in or out (particularly on hot days), check that the side-to-side clearance on the JackRabbit is set at least 1/8” on each side.
Drain tubes may become clogged over time and should be removed and cleaned. Periodically remove the top cover and clean out the canister.
To help keep the JackRabbit retractable tonneau cover looking its best, we recommend washing it the same as caring for your truck finish. However you should not wax your cover. Using a citrus-based vinyl cleaner and protectant such as Pace Edwards Brand or the 303 brand will keep your cover looking like new. Alcohol, petroleum based or silicon-based cleaners such as Armor-All should be avoided and ARE NOT recommended for our covers.
Roll-Top-Cover® Care and Maintenance
To assure quiet, smooth operation, apply a small amount of grease to the wear strips where the metal end of the panels and the wear strips meet. This initial application should be sufficient for a year or more. Regrease the wear strips if the cover begins squeaking during use.
It is important to open and close the cover regularly; the spring that operates the cover is self-lubricated and regular use assures that it stays in proper working condition.
After installation, if the cover is tight or hard to open and close, the shimming may need to be redone. Over a period of time, if the cover becomes difficult to move in or out (particularly on hot days), check that the side-to-side clearance on the Roll-Top-Cover is set at 1/8” or more on both sides.
Drain tubes may become clogged over time and should be removed and cleaned. Periodically remove the top cover and clean out the canister.
To help keep the Roll-Top-Cover retractable tonneau cover looking its best, we recommend washing it the same as caring for your truck finish. However you should not wax your cover. Using a citrus based vinyl cleaner and protectant such as Pace Edwards Brand or the 303 brand will keep your cover looking like new. Alcohol, petroleum based or silicon-based cleaners such as Armor-All should be avoided and ARE NOT recommended for our covers.
Bedlocker Electric
Problem
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Cause
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Fix
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Cover doesn’t close all of the way to the tailgate.
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Rails are installed improperly
Rails may be in too close
|
Loosen the clamps and then slide the rails and canister back towards the tailgate.
Recheck the shim procedure in the installation instructions.
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Cover gets stuck or will not roll in and out consistently
|
Something could be lodged in the rails.
Battery levels on either the remote or the truck may be too low.
|
Remove any foreign objects from the covers path in the rails.
Start the vehicle and test the battery. Check or replace the battery in the remote.
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Jack Rabbit
Problem
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Cause
|
Fix
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Cover doesn’t close all of the way to the tailgate.
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Rails are installed improperly
|
Loosen the rail and slide it towards the tailgate.
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Cover will only roll back 1/3 to ½ of the way back, then stops.
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Something could be lodged in the rails.
Possible Broken Spring
|
Remove any foreign objects from the covers path in the rails.
Check the spring tension by manually rolling the cover, if you suspect that the spring is broken, contact pace Edwards.
|
Cover appears to be grey or white in color (fading)
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Using waxes or other cleaners on the cover will create a build up along with particles of dust causing your cover to appear as though it is fading.
|
Pace Edwards covers do not fade. We recommend using a mild soap and water solution along with a soft bristled brush to scrub away any imputities. Once removed we recommend using a citrus based protectant such as Pace Edwards Brand UV protectant.
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Cover is hard to roll back
|
Rails may be in too close
|
Recheck the shim procedure in the installation instructions
|
Roll Top Cover
Problem
|
Cause
|
Fix
|
Cover doesn’t close all of the way to the tailgate.
|
Rails are installed improperly
|
Remount rails towards the tailgate.
|
Cover will only roll back 1/3 to ½ of the way back, then stops.
|
Something could be lodged in the rails.
Possible Broken Spring
|
Remove any foreign objects from the covers path in the rails and inside the canister box.
Check the spring tension by manually rolling the cover, if you suspect that the spring is broken, contact Pace Edwards or your local dealer.
|
Cover appears to be grey or white in color (fading)
|
Using waxes or other cleaners on the cover will create a build up along with particles of dust causing your cover to appear as though it is fading.
|
Pace Edwards covers do not fade. We recommend using a mild soap and water solution along with a soft bristled brush to scrub away any impurities. Once removed we recommend using a protectant such as Pace Edwards Brand UV protectant.
|
Cover is hard to roll back
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Inner rails may be in too close
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Unscrew the screws on the underside of the rails and adjust the inner rail outwards (toward the truck bed rails)
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